Gorilla incident
Indiscriminate calculation failures caused by failure to load a formula dependency
Resolved after 4 hours 39 minutes, on March 20, 2026.
Impact calculations: Some calculations have failed because of a formula dependency not being found. 20 Mar 2026, 07:05 CEST: Internally noticed errors popping up, a hotfix was being created 20 Mar 2026, 10:31 CEST: The hotfix was already ready, but deployment of the fix would disrupt currently running production workloads. 20 Mar 2026, 11:18 CEST: Incidents got further escalated. 20 Mar 2026, 11:44 CEST: Fix was deployed to affected customers and environments.
Update timeline
- resolved Mar 20, 2026, 11:29 AM UTC
Impact calculations: Some calculations have failed because of a formula dependency not being found. 20 Mar 2026, 07:05 CEST: Internally noticed errors popping up, a hotfix was being created 20 Mar 2026, 10:31 CEST: The hotfix was already ready, but deployment of the fix would disrupt currently running production workloads. 20 Mar 2026, 11:18 CEST: Incidents got further escalated. 20 Mar 2026, 11:44 CEST: Fix was deployed to affected customers and environments.
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