Gorgias incident
Some customers's billing information are not available
Resolved after 23 hours 30 minutes, on October 20, 2025.
One of our partner is encountering issues which impact the fetch of the billing information for some of our customers. Billing status page may not be responding. Incident is on the way to be mitigated, we are still encountering some slowness and errors
Update timeline
- identified Oct 20, 2025, 08:39 AM UTC
One of our partner is encountering issues which impact the fetch of the billing information for some of our customers. Billing status page may not be responding.
- monitoring Oct 20, 2025, 01:51 PM UTC
One of our partner is encountering issues which impact the fetch of the billing information for some of our customers. Billing status page may not be responding. Incident is on the way to be mitigated, we are still encountering some slowness and errors
- resolved Oct 21, 2025, 08:09 AM UTC
One of our partner is encountering issues which impact the fetch of the billing information for some of our customers. Billing status page may not be responding. Incident is on the way to be mitigated, we are still encountering some slowness and errors
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