Gorgias incident

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Resolved after 4 hours 29 minutes, affecting Web App, on December 1, 2025.

monitoring Dec 01, 2025, 03:40 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 01, 2025, 03:37 AM UTC
Resolved
Dec 01, 2025, 08:06 AM UTC
Duration
4h 29m
Detected by Pingoru
Dec 01, 2025, 03:37 AM UTC

Affected components

Web App

Update timeline

  1. identified Dec 01, 2025, 03:37 AM UTC

    We are continuing to work on a fix for this issue.

  2. monitoring Dec 01, 2025, 03:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 01, 2025, 08:06 AM UTC

    A fix has been implemented and we are monitoring the results.

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