Resolved after 1 hour 3 minutes, affecting REST API and Web App, on December 17, 2025.
After monitoring the situation for some time, we can confirm that this incident has been resolved.
Affected components
REST APIWeb App
Update timeline
- investigating Dec 17, 2025, 03:15 PM UTC
There are increased error rates and delayed message processing on one of our US clusters, we're investigating the problem.
- monitoring Dec 17, 2025, 03:39 PM UTC
We've identified the issue and implemented a fix, we're now monitoring the situation to make sure it doesn't happen again.
- resolved Dec 17, 2025, 04:19 PM UTC
After monitoring the situation for some time, we can confirm that this incident has been resolved.
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