Gorgias incident

Delayed processing of messages and automated actions

Resolved after 47 minutes, affecting us-central1-d8ff and us-central1-c433, on March 9, 2026.

monitoring Mar 09, 2026, 11:58 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 09, 2026, 11:18 AM UTC
Resolved
Mar 09, 2026, 12:05 PM UTC
Duration
47m
Detected by Pingoru
Mar 09, 2026, 11:18 AM UTC

Affected components

us-central1-d8ffus-central1-c433

Update timeline

  1. investigating Mar 09, 2026, 11:18 AM UTC

    We identified an issue with an internal infrastructure component that is causing delays in message processing and automated actions. Our team is actively investigating and working on a resolution.

  2. identified Mar 09, 2026, 11:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 09, 2026, 11:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 09, 2026, 12:05 PM UTC

    This incident has been resolved.

Your product runs on more than Gorgias

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →