Resolved after 32 minutes, affecting Live Chat, on March 9, 2026.
The issue has been resolved, and the chat is functioning normally again. We will continue to monitor the situation.
Affected components
Live Chat
Update timeline
- investigating Mar 09, 2026, 06:07 PM UTC
The chat application is currently unavailable for most shoppers. The team is looking into the issue.
- monitoring Mar 09, 2026, 06:14 PM UTC
The issue has been resolved, and the chat is functioning normally again. We will continue to monitor the situation.
- resolved Mar 09, 2026, 06:40 PM UTC
This incident has been resolved.
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