Gorgias incident

AI Agent and Automation analytics are delayed

Resolved after 3 hours 26 minutes, affecting AI Agent, on March 20, 2026.

investigating Mar 20, 2026, 05:47 PM UTC

We are currently investigating this issue.

Started
Mar 20, 2026, 03:55 PM UTC
Resolved
Mar 20, 2026, 07:22 PM UTC
Duration
3h 26m
Detected by Pingoru
Mar 20, 2026, 03:55 PM UTC

Affected components

AI Agent

Update timeline

  1. investigating Mar 20, 2026, 03:55 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 20, 2026, 05:47 PM UTC

    We are currently investigating this issue.

  3. resolved Mar 20, 2026, 07:22 PM UTC

    This incident has been resolved.

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