Gorgias incident
Temporary unavailability of the e-commerce data service
Resolved after 37 minutes, on July 22, 2026.
A transient network issue has been resolved, and all queued requests have been processed. All services are now operational.
Update timeline
- investigating Jul 22, 2026, 12:35 PM UTC
One of our databases became temporarily unavailable. As a result, some e-commerce data was not available through our service. We are currently investigating the issue and working to restore full functionality as quickly as possible.
- monitoring Jul 22, 2026, 12:51 PM UTC
One of our databases became temporarily unavailable. As a result, some e-commerce data was not available through our service. We are currently investigating the issue and working to restore full functionality as quickly as possible. The issue lasted from 10:56 to 11:28 UTC. The database is now operational, and the service has been restored.
- resolved Jul 22, 2026, 01:13 PM UTC
A transient network issue has been resolved, and all queued requests have been processed. All services are now operational.
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