GoDaddy incident

Payments Hub Degraded

Resolved after 2 hours 7 minutes, affecting Payments Hub, on May 5, 2026.

investigating May 05, 2026, 04:33 PM UTC

We are aware of an issue causing "access restricted" messages in the GoDaddy Commerce app. Customers experiencing this issue can log out and log back in to resolve it. We apologize for the inconvenience and appreciate your patience.

Started
May 05, 2026, 04:33 PM UTC
Resolved
May 05, 2026, 06:41 PM UTC
Duration
2h 7m
Detected by Pingoru
May 05, 2026, 04:33 PM UTC

Affected components

Payments Hub

Update timeline

  1. investigating May 05, 2026, 04:33 PM UTC

    We are aware of an issue causing "access restricted" messages in the GoDaddy Commerce app. Customers experiencing this issue can log out and log back in to resolve it. We apologize for the inconvenience and appreciate your patience.

  2. resolved May 05, 2026, 06:41 PM UTC

    This issue has been resolved.

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