Resolved after 15 days 3 hours, affecting SSL Certificates, on October 15, 2026.
Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.godaddy.com/help/rekey-my-certificate-4976 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check
Affected components
Update timeline
- investigating Oct 15, 2026, 09:09 PM UTC
We are currently investigating an issue affecting the issuance and renewal of SSL certificates.
- investigating Oct 19, 2026, 05:38 PM UTC
Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.godaddy.com/help/rekey-my-certificate-4976
- investigating Oct 20, 2026, 04:37 PM UTC
Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.godaddy.com/help/what-is-the-cpcps-certificate-profile-bug-43095
- investigating Oct 21, 2026, 07:55 PM UTC
Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.godaddy.com/help/rekey-my-certificate-4976 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check
- resolved Oct 31, 2026, 12:38 AM UTC
This incident has been resolved.
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