Resolved after 3 hours 11 minutes, affecting Go1 and API, on October 13, 2025.
We are glad to inform that the issue has been resolved. Apologies for any inconvenience caused.
Affected components
Go1API
Update timeline
- investigating Oct 13, 2025, 12:53 AM UTC
Our team is currently investigating an issue impacting notifications delivery for some portals. Some customers may experience delays in sending welcome emails to new users Other functionality remains operational. We will provide an update as soon as information is available.
- monitoring Oct 13, 2025, 01:03 AM UTC
A fix has been implemented and we're currently monitoring the results.
- resolved Oct 13, 2025, 04:04 AM UTC
We are glad to inform that the issue has been resolved. Apologies for any inconvenience caused.
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