Go1 incident
Enrollment Service is down -> Enrollments not reflecting in reports and assignments are failing
Resolved after 16 hours 55 minutes, affecting Go1 and API and 1 more, on March 16, 2026.
The issue with our enrollment service has been resolved. Assignments and enrollments are now working as expected—apologies for any inconvenience caused.
Affected components
Update timeline
- investigating Mar 16, 2026, 01:03 AM UTC
We are currently investigating this issue.
- identified Mar 16, 2026, 01:25 AM UTC
We’ve identified the issue and the team is actively working on a solution. We’ll provide an update as soon as the fix is in place. Thank you for your patience.
- monitoring Mar 16, 2026, 02:15 AM UTC
A fix has been implemented, and we are monitoring the system to ensure full restoration. We will share further updates as soon as the service is confirmed stable. Thank you for your continued patience.
- monitoring Mar 16, 2026, 04:34 AM UTC
The enrollment services are currently operating at a slower pace than usual. We are continuing to monitor for any further issues.
- monitoring Mar 16, 2026, 06:18 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 16, 2026, 05:58 PM UTC
The issue with our enrollment service has been resolved. Assignments and enrollments are now working as expected—apologies for any inconvenience caused.
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