Go1 incident
Go1 Authentication Server experienced a brief connection outage
Resolved after 46 minutes, affecting Go1 and API, on April 8, 2026.
The database connection outage affecting multiple authentication and authorization services related to identity management has been resolved. We appreciate your patience and sincerely apologize for any inconvenience caused.
Affected components
Update timeline
- investigating Apr 08, 2026, 06:40 AM UTC
We are currently investigating an issue with the database connection outage that occurred around 3:30 AEST.
- identified Apr 08, 2026, 06:53 AM UTC
Our team has determined that there is a connection issue with the database. The Go1 login service may be affected.
- investigating Apr 08, 2026, 07:14 AM UTC
Our team have fixed the connection issue. Users should be able to log in now after refreshing the page. We are monitoring the traffic, and it has started to decrease.
- investigating Apr 08, 2026, 07:14 AM UTC
Our team have fixed the connection issue. Users should be able to log in now after refreshing the page. We are monitoring the traffic, and it has started to decrease.
- monitoring Apr 08, 2026, 07:16 AM UTC
Our team have fixed the connection issue. Users should be able to log in now after refreshing the page. We are monitoring the traffic, and it has started to decrease.
- resolved Apr 08, 2026, 07:26 AM UTC
The database connection outage affecting multiple authentication and authorization services related to identity management has been resolved. We appreciate your patience and sincerely apologize for any inconvenience caused.
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