Go1 incident

Go1 Portal access and a partner access token issue

Resolved after 17 minutes, affecting Go1 and API and 1 more, on April 13, 2026.

resolved Apr 13, 2026, 02:43 AM UTC

Our team has fixed the connection issue. Users should now be able to log in successfully, and access token generation is functioning as expected. Thank you for your patience while we worked to restore access.

Started
Apr 13, 2026, 02:26 AM UTC
Resolved
Apr 13, 2026, 02:43 AM UTC
Duration
17m
Detected by Pingoru
Apr 13, 2026, 02:26 AM UTC

Affected components

Go1APIThird Party LMS Integrations

Update timeline

  1. investigating Apr 13, 2026, 02:26 AM UTC

    We are currently investigating an issue with the login and generate the access tokens

  2. resolved Apr 13, 2026, 02:43 AM UTC

    Our team has fixed the connection issue. Users should now be able to log in successfully, and access token generation is functioning as expected. Thank you for your patience while we worked to restore access.

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