Resolved after 6 hours 52 minutes, affecting Go1, on May 29, 2026.
We’ve applied remediation for the issue affecting some client-created interactive and SCORM-style content in the Go1 player, and affected content should now be launching normally. We’ll continue to monitor closely to ensure playback remains stable.
Affected components
Update timeline
- investigating May 29, 2026, 05:46 AM UTC
We are currently investigating an issue where some content may intermittently fail to launch or play in the Go1 player.
- identified May 29, 2026, 09:42 AM UTC
We’ve identified an issue affecting some client-created interactive and SCORM-style content where content may fail during the player launch process. In affected cases, the player shell can load but the interactive launch step may return an error, preventing the content from opening successfully. We’re actively investigating affected learning objects and applying remediation while we work on the broader fix.
- identified May 29, 2026, 09:43 AM UTC
The issue has identified and mitigation efforts are currently underway.
- resolved May 29, 2026, 12:39 PM UTC
We’ve applied remediation for the issue affecting some client-created interactive and SCORM-style content in the Go1 player, and affected content should now be launching normally. We’ll continue to monitor closely to ensure playback remains stable.
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