Resolved after 41 minutes, affecting Go1, on May 11, 2026.
The intermittent single sign-on login failures caused by a scaling issue in our authentication service between 22:06 and 22:37 AEST are resolved. The service automatically recovered at 22:37 AEST, and all sign-on attempts have been succeeding since. We are tuning the autoscaler to help prevent recurrence.
Affected components
Update timeline
- identified May 11, 2026, 12:51 PM UTC
We found issues with login due to SSO errors. We are currently investigating the problems in our platform.
- identified May 11, 2026, 01:00 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 11, 2026, 01:32 PM UTC
The intermittent single sign-on login failures caused by a scaling issue in our authentication service between 22:06 and 22:37 AEST are resolved. The service automatically recovered at 22:37 AEST, and all sign-on attempts have been succeeding since. We are tuning the autoscaler to help prevent recurrence.
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