Resolved after 4 hours 16 minutes, affecting Go1 and API, on August 27, 2025.
Our team identified the root cause of the temporary disruption and implemented a fix. We apologize for any inconvenience this may have caused and appreciate your patience during the resolution process.
Affected components
Update timeline
- investigating Aug 27, 2025, 05:07 AM UTC
We are currently investigating an issue where some admins may experience delays or errors when loading or searching within the User Management page. Our engineering team is actively working to identify the cause and restore full functionality as soon as possible.
- monitoring Aug 27, 2025, 06:20 AM UTC
Some admins may experience delays or errors when using User Management, including user search in the UI and via the public API, due to high system load. A temporary timeout has been applied to improve performance, and we are monitoring the situation.
- resolved Aug 27, 2025, 09:23 AM UTC
Our team identified the root cause of the temporary disruption and implemented a fix. We apologize for any inconvenience this may have caused and appreciate your patience during the resolution process.
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