Resolved after 1 hour 21 minutes, affecting Glofox Application, on September 26, 2023.
Our 3rd party provider has implemented a fix and Glofox Electronic Agreements should now be functioning correctly. We are monitoring this closely to ensure the problem has been fully mitigated.
Affected components
Update timeline
- investigating Sep 26, 2023, 05:33 PM UTC
We are currently investigating an issue with a 3rd party which is slowing down the creation of Electronic Agreements.
- identified Sep 26, 2023, 06:29 PM UTC
Our 3rd party provider has identified the issue and we are working with them to resolve this as soon as possible. Thank you for your patience.
- monitoring Sep 26, 2023, 06:47 PM UTC
Our 3rd party provider has implemented a fix and Glofox Electronic Agreements should now be functioning correctly. We are monitoring this closely to ensure the problem has been fully mitigated.
- resolved Sep 26, 2023, 06:54 PM UTC
This issue has now been resolved.
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