Glofox incident

Reporting degradation

Resolved after 4 hours 19 minutes, affecting Glofox Application, on February 14, 2024.

resolved Feb 14, 2024, 04:09 PM UTC

Due to a performance upgrade this morning our revenue reports are not syncing all data. Therefore the money owed, sales and payout reports were not updating normally. This issue has now been resolved and the reporting is up to date. We apologise for the inconvenience.

Started
Feb 14, 2024, 11:49 AM UTC
Resolved
Feb 14, 2024, 04:09 PM UTC
Duration
4h 19m
Detected by Pingoru
Feb 14, 2024, 11:49 AM UTC

Affected components

Glofox Application

Update timeline

  1. identified Feb 14, 2024, 11:49 AM UTC

    Due to a performance upgrade this morning our revenue reports are not syncing all data. Therefore the money owed, sales and payout reports will not be accurate until further notice. We apologise for any inconvenience this is causing.

  2. resolved Feb 14, 2024, 04:09 PM UTC

    Due to a performance upgrade this morning our revenue reports are not syncing all data. Therefore the money owed, sales and payout reports were not updating normally. This issue has now been resolved and the reporting is up to date. We apologise for the inconvenience.

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