Glean incident

AWS Bedrock rate limiting for Claude Opus

Resolved after 8 hours 44 minutes, on October 12, 2026.

resolved Oct 15, 2026, 10:36 AM UTC

All affected customers have been successfully migrated to an alternate provider. Claude Opus requests have stabilized as of 10:00 AM PST. We are continuing to monitor performance closely to ensure ongoing stability.

Started
Oct 12, 2026, 09:07 AM UTC
Resolved
Oct 12, 2026, 05:52 PM UTC
Duration
8h 44m
Detected by Pingoru
Oct 12, 2026, 09:07 AM UTC

Update timeline

  1. resolved Oct 12, 2026, 05:52 PM UTC

    All affected customers have been successfully migrated to an alternate provider. Claude Opus requests have stabilized as of 10:00 AM PST. We are continuing to monitor performance closely to ensure ongoing stability.

  2. resolved Oct 15, 2026, 10:36 AM UTC

    All affected customers have been successfully migrated to an alternate provider. Claude Opus requests have stabilized as of 10:00 AM PST. We are continuing to monitor performance closely to ensure ongoing stability.

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