Resolved after 1 hour 52 minutes, affecting EveryAction and NGP VAN, on July 29, 2026.
As of 12:18PM ET, we have resolved the earlier issue that prevented some users from accessing the database. We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jul 29, 2026, 02:42 PM UTC
We are currently investigating an issue that is preventing some users from logging into their databases. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
- investigating Jul 29, 2026, 04:07 PM UTC
We are continuing to investigate the issue affecting navigation and login for some users. We will share an update as soon as we have one.
- monitoring Jul 29, 2026, 04:32 PM UTC
As of 12:18PM ET, we have resolved the earlier issue that prevented some users from accessing the database. We are continuing to monitor for any further issues.
- resolved Jul 29, 2026, 04:34 PM UTC
This incident has been resolved.
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