GiveGab Enterprise incident
NGP VAN and EveryAction - Recurring Commitment Processing
Resolved after 2 days 1 hour, affecting EveryAction and NGP VAN, on August 31, 2026.
All recurring commitments that previously were not displaying on the front end of the database are now updated and displaying as intended. We continue to monitor incoming settlements to ensure intended visibility.
Affected components
Update timeline
- identified Aug 31, 2026, 04:13 PM UTC
We have identified an issue where recurring commitments that processed over the weekend are not displaying on the front end of the database. We are working through the backlog now, and we expect that these records will be visible within the next 24 hours.
- identified Sep 01, 2026, 06:29 PM UTC
As previously communicated, we are continuing our work regarding recurring commitments that processed over the weekend but are not displaying on the front end of the database. While most records are now visible, we expect the remainder to finish throughout the day today and tomorrow morning, 9/2/26.
- resolved Sep 02, 2026, 05:48 PM UTC
All recurring commitments that previously were not displaying on the front end of the database are now updated and displaying as intended. We continue to monitor incoming settlements to ensure intended visibility.
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