GitHub Enterprise Cloud JP Outage History
GitHub Enterprise Cloud JP is up right nowPingoru has recorded 55 incidents for GitHub Enterprise Cloud JP: 55 in the last 12 months and 22 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 26 of 720 (4%) |
| May 2026 | 4 | 3 of 744 (0%) |
| June 2026 | 8 | 65 of 720 (9%) |
| July 2026 | 12 | 22 of 744 (3%) |
| August 2026 | 9 | 20 of 744 (3%) |
| September 2026 | 5 | 17 of 720 (2%) |
| October 2026 | 9 | 22 of 739 (3%) |
Incidents, newest first
Minor July 14, 2026 Incident with Webhooks 23m prod-jpw-01 - Webhooks (Webhooks)
Started Jul 14, 2026, 05:38 PM UTC· resolved Jul 14, 2026, 06:01 PM UTC
- investigating Jul 14, 2026, 05:38 PM UTC
We are investigating reports of degraded performance for Webhooks
- investigating Jul 14, 2026, 05:55 PM UTC
Between 15:17 and 15:27 UTC, an ongoing deployment had an unintended side effect where webhook delivery states were not persisted in all cases, even when deliveries were accepted and processed. Customers may notice missing webhook deliveries in the UI, and these deliveries will not be retryable....
- investigating Jul 14, 2026, 05:55 PM UTC
The degradation affecting Webhooks has been mitigated. We are monitoring to ensure stability.
- resolved Jul 14, 2026, 06:01 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Major July 8, 2026 Services are degraded in some data resident GitHub environments 5h 48m prod-jpw-01 - Pull Requests (Pull Requests), prod-jpw-01 - Issues (Issues), prod-jpw-01 - Webhooks (Webhooks), prod-jpw-01 - API Requests (API Requests) and 3 more
Started Jul 08, 2026, 04:25 PM UTC· resolved Jul 08, 2026, 10:13 PM UTC
- investigating Jul 08, 2026, 04:25 PM UTC
We are investigating reports of degraded availability for API Requests, Actions, Packages and Webhooks
- investigating Jul 08, 2026, 04:33 PM UTC
We are investigating issues with multiple services in GitHub data resident regions. We have identified the root cause and are working on a solution.
- investigating Jul 08, 2026, 04:34 PM UTC
Issues is experiencing degraded performance. We are continuing to investigate.
- investigating Jul 08, 2026, 04:50 PM UTC
We have determined the root cause and are rolling out a mitigation. We expect to see recovery shortly.
- investigating Jul 08, 2026, 05:00 PM UTC
Pull Requests is experiencing degraded availability. We are continuing to investigate.
- investigating Jul 08, 2026, 05:19 PM UTC
All GitHub services in this region are severely degraded. We are currently applying mitigations across our infrastructure, and expect mitigation over the next hour.
- investigating Jul 08, 2026, 05:40 PM UTC
API Requests is operating normally.
- investigating Jul 08, 2026, 05:54 PM UTC
We are starting to see signs of recovery across the affected regions. We are continuing to apply mitigations across our infrastructure and monitor for recovery. We expect mitigation over the next half hour.
- investigating Jul 08, 2026, 06:12 PM UTC
Pull Requests is operating normally.
- investigating Jul 08, 2026, 06:43 PM UTC
We are seeing signs of recovery in all regions. We are continuing to apply additional migrations and monitor for full recovery.
- investigating Jul 08, 2026, 08:20 PM UTC
Most services have recovered across all regions. We are still working to fully restore a few services, including Copilot Code Review and repository migrations. Separately, some GitHub Actions workflow runs may be delayed or fail to start while we work through a processing backlog. We are actively...
- investigating Jul 08, 2026, 09:23 PM UTC
The degradation affecting Actions, Issues, Packages, Packages and Webhooks has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 09:46 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 09:47 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 09:51 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 09:51 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 10:01 PM UTC
All services have recovered across all regions.
- resolved Jul 08, 2026, 10:13 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Major July 8, 2026 Backfill of Git Operations Impact from Incident on 2026-07-08 5h 48m prod-jpw-01 - Git Operations (Git Operations)
Started Jul 08, 2026, 04:25 PM UTC· resolved Jul 08, 2026, 10:13 PM UTC
- investigating Jul 08, 2026, 04:25 PM UTC
This incident is to backfill unrecorded impact to Git Operations during the incident on July 8th 2026.
- resolved Jul 08, 2026, 10:13 PM UTC
This incident is to backfill unrecorded impact to Git Operations during the incident on July 8th 2026.
Major July 8, 2026 Disruption with LFS 1h 4m
Started Jul 08, 2026, 03:49 PM UTC· resolved Jul 08, 2026, 04:53 PM UTC
- investigating Jul 08, 2026, 03:49 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Jul 08, 2026, 04:28 PM UTC
We are investigating disruptions affecting Git Large File Storage (LFS). Customers may experience failed LFS operations, including errors when downloading code or running Actions workflows on repositories using LFS. We are actively working to mitigate the issue.
- investigating Jul 08, 2026, 04:51 PM UTC
We believe this LFS outage is related to the concurrent "Services are degraded in some data resident GitHub environments" incident presently occurring in multiple regions.
- investigating Jul 08, 2026, 04:53 PM UTC
This impact is related to another ongoing public incident. Consolidating communication there for better clarity.
- resolved Jul 08, 2026, 04:53 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor July 1, 2026 Incident triggering Actions runs in data residency environments 15m prod-jpw-01 - Actions (Actions)
Started Jul 01, 2026, 10:16 PM UTC· resolved Jul 01, 2026, 10:32 PM UTC
- investigating Jul 01, 2026, 10:16 PM UTC
We are investigating reports of degraded performance for Actions
- investigating Jul 01, 2026, 10:30 PM UTC
The degradation affecting Actions has been mitigated. We are monitoring to ensure stability.
- resolved Jul 01, 2026, 10:32 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor July 1, 2026 Delays in copilot budget limits resets for some users 2h 34m prod-jpw-01 - Copilot (Copilot)
Started Jul 01, 2026, 10:51 AM UTC· resolved Jul 01, 2026, 01:26 PM UTC
- investigating Jul 01, 2026, 10:51 AM UTC
We are investigating reports of degraded performance for Copilot
- investigating Jul 01, 2026, 11:44 AM UTC
We have identified the likely reason for the delays and are working on a solution.
- investigating Jul 01, 2026, 12:42 PM UTC
A fix for the delayed resets is currently being deployed.
- investigating Jul 01, 2026, 01:04 PM UTC
The degradation affecting Copilot has been mitigated. We are monitoring to ensure stability.
- investigating Jul 01, 2026, 01:05 PM UTC
The fix has been deployed globally and we are monitoring the results
- resolved Jul 01, 2026, 01:26 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor June 23, 2026 We are seeing elevated errors with Next Edit Suggestions and Completions 24m
Started Jun 23, 2026, 11:04 PM UTC· resolved Jun 23, 2026, 11:29 PM UTC
- investigating Jun 23, 2026, 11:04 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Jun 23, 2026, 11:26 PM UTC
We have applied a rollback and are seeing recovery.
- investigating Jun 23, 2026, 11:27 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- resolved Jun 23, 2026, 11:29 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Major June 17, 2026 Incident with Copilot Availability 53m prod-jpw-01 - Copilot (Copilot)
Started Jun 17, 2026, 03:50 AM UTC· resolved Jun 17, 2026, 04:44 AM UTC
- investigating Jun 17, 2026, 03:50 AM UTC
We are investigating reports of degraded availability for Copilot
- investigating Jun 17, 2026, 03:52 AM UTC
We are experiencing degraded availability for chat & agent models in Copilot. Multiple models are impacted and customers may experience requests failing. We are investigating and will provide an update as soon as possible.
- investigating Jun 17, 2026, 04:26 AM UTC
We've applied a mitigation to unblock Copilot functionality. Users may start to see signs of recovery. Relaunching your client should accelerate signs of recovery. We will continue to monitor the situation.
- investigating Jun 17, 2026, 04:44 AM UTC
Copilot is operating normally.
- resolved Jun 17, 2026, 04:44 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor June 15, 2026 Multiple services have elevated errors and endpoint failures when checking feature flags 38m
Started Jun 15, 2026, 06:32 PM UTC· resolved Jun 15, 2026, 07:10 PM UTC
- investigating Jun 15, 2026, 06:32 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Jun 15, 2026, 07:02 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jun 15, 2026, 07:10 PM UTC
We identified an issue with feature flag checks that caused elevated errors and endpoint failures across multiple GitHub Copilot services. Customers may have experienced failed requests or degraded functionality. A fix has been deployed and error rates are steadily decreasing. All affected services...
- resolved Jun 15, 2026, 07:10 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Major June 4, 2026 Copilot Code Review Failing 1h 56m
Started Jun 04, 2026, 06:02 PM UTC· resolved Jun 04, 2026, 07:59 PM UTC
- investigating Jun 04, 2026, 06:02 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Jun 04, 2026, 06:03 PM UTC
We have identified that Copilot Code Review. Users may see "Copilot ran into an error" on Pull Requests that requested Copilot Code Review. A mitigation is in progress.
- investigating Jun 04, 2026, 06:22 PM UTC
We have identified that Copilot Code Review users may see "Copilot ran into an error" on Pull Requests that requested Copilot Code Review. A mitigation is in progress, we expect mitigation in approximately 30m. GitHub Enterprise Cloud with Data Residency is not impacted.
- investigating Jun 04, 2026, 06:52 PM UTC
The mitigation for Copilot Code Review is rolling out and we are seeing early signs of recovery.
- investigating Jun 04, 2026, 07:07 PM UTC
The mitigation for Copilot Code Review is now fully deployed, and new reviews are working as expected. Customers may need to re-request Copilot Code Review. Copilot Code Review Actions runs running for longer than 20 minutes may be safely cancelled.
- investigating Jun 04, 2026, 07:07 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jun 04, 2026, 07:41 PM UTC
The mitigation for Copilot Code Review is now fully deployed, and new reviews are working as expected. We are continuing to monitor for full resolution. Customers may need to re-request Copilot Code Review. Copilot Code Review Actions runs running for longer than 20 minutes may be safely...
- investigating Jun 04, 2026, 07:59 PM UTC
This issue is now fully resolved and Copilot Code Review is working as expected.
- resolved Jun 04, 2026, 07:59 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor June 1, 2026 Delays with Code Scanning and Billing 9h
Started Jun 01, 2026, 03:17 PM UTC· resolved Jun 02, 2026, 12:18 AM UTC
- investigating Jun 01, 2026, 03:17 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Jun 01, 2026, 03:17 PM UTC
We are investigating reports of delayed code scanning runs and delayed billing updates. We will continue to keep users updated on progress towards mitigation.
- investigating Jun 01, 2026, 03:43 PM UTC
We are investigating reports of delayed code scanning runs, billing updates, email and mobile push notifications. We are investigating delays in our job processing architecture. We will continue to keep users updated on progress towards mitigation.
- investigating Jun 01, 2026, 04:42 PM UTC
We are investigating reports of delayed billing updates, on GitHub.com. We are continuing to investigate delays in our job processing architecture. We are attempting to mitigate at the infrastructure level. Code scanning runs and notifications have recovered. We will continue to keep users updated...
- investigating Jun 01, 2026, 05:28 PM UTC
We are continuing to investigate delayed billing updates, on GitHub.com. We have applied multiple mitigations and are seeing some signs of improvement, and are continuing to work to improve the processing rate. We will continue to keep users updated on progress towards mitigation. GitHub...
- investigating Jun 01, 2026, 06:48 PM UTC
We are continuing to investigate delayed billing updates, on GitHub.com. We have applied additional mitigations and are seeing some more signs of improvement, and are continuing to work to improve the processing rate. We will continue to keep users updated on progress towards mitigation. GitHub...
- investigating Jun 01, 2026, 07:27 PM UTC
We are continuing to investigate delayed billing updates, on GitHub.com. We have applied additional mitigations are continuing to see signs of improvement, and are continuing to work to improve the processing rate. We will continue to keep users updated on progress towards mitigation. GitHub...
- investigating Jun 01, 2026, 09:59 PM UTC
We have identified the root cause and applied mitigations to address delays in billing updates and are continuing to see improvement in the processing rate. We will continue to monitor the progress and will provide an update in few hours. GitHub Enterprise Cloud with Data Residency is not impacted....
- resolved Jun 02, 2026, 12:18 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Major May 28, 2026 Disruption with Copilot Cloud Agent and Copilot Code Review 1h 20m prod-jpw-01 - Copilot (Copilot)
Started May 28, 2026, 07:21 PM UTC· resolved May 28, 2026, 08:41 PM UTC
- investigating May 28, 2026, 07:21 PM UTC
We are investigating reports of degraded performance for Copilot
- investigating May 28, 2026, 08:06 PM UTC
Open AI models are currently unavailable. We are shifting requests to other models to reduce impact.
- resolved May 28, 2026, 08:41 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor May 15, 2026 Incident with Git Operations 34m prod-jpw-01 - Git Operations (Git Operations), prod-jpw-01 - Actions (Actions)
Started May 15, 2026, 07:18 PM UTC· resolved May 15, 2026, 07:53 PM UTC
- investigating May 15, 2026, 07:18 PM UTC
We are investigating reports of degraded performance for Git Operations
- investigating May 15, 2026, 07:20 PM UTC
The degradation affecting Git Operations has been mitigated. We are monitoring to ensure stability.
- investigating May 15, 2026, 07:21 PM UTC
We are currently investigating increased Git client push operations in the GHEC DR environments in the Central US and Sweden Central regions.
- investigating May 15, 2026, 07:34 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating May 15, 2026, 07:37 PM UTC
Impact has been mitigated in the Central US and Sweden Central regions. The underlying issue was correlated to background jobs which had stopped running earlier. When they were started again, repository storage hosts experienced high load, failing some pushes. All background jobs have completed at...
- resolved May 15, 2026, 07:53 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor April 23, 2026 Incident with Pull Requests 1h 52m prod-jpw-01 - Pull Requests (Pull Requests)
Started Apr 23, 2026, 07:50 PM UTC· resolved Apr 23, 2026, 09:43 PM UTC
- investigating Apr 23, 2026, 07:50 PM UTC
We are investigating reports of degraded performance for Pull Requests
- investigating Apr 23, 2026, 07:58 PM UTC
We have identified a regression in merge queue behavior present when squash merging or rebasing. We have identified the root-cause and are in the process of reverting the change.
- investigating Apr 23, 2026, 09:43 PM UTC
Pull Requests is operating normally.
- resolved Apr 23, 2026, 09:43 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor April 23, 2026 Disruption with users unable to start Claude and Codex agent task from the web 13m
Started Apr 23, 2026, 07:29 PM UTC· resolved Apr 23, 2026, 07:42 PM UTC
- investigating Apr 23, 2026, 07:29 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Apr 23, 2026, 07:33 PM UTC
We have identified the root cause of the issue and are working on mitigation.
- resolved Apr 23, 2026, 07:42 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Major April 22, 2026 Disruption with Copilot chat and Copilot Coding Agent 3h 42m
Started Apr 22, 2026, 03:35 PM UTC· resolved Apr 22, 2026, 07:18 PM UTC
- investigating Apr 22, 2026, 03:35 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Apr 22, 2026, 03:43 PM UTC
We are aware of users seeing errors interacting with Copilot chat on github.com and Copilot cloud agent. We have identified the cause and are investigating remediations.
- investigating Apr 22, 2026, 04:24 PM UTC
We continue to work on mitigation for Copilot chat and cloud agent.
- investigating Apr 22, 2026, 04:58 PM UTC
Mitigation is progressing for Copilot chat and cloud agent.
- investigating Apr 22, 2026, 05:40 PM UTC
Mitigation is progressing for Copilot chat and cloud agent recovery.
- investigating Apr 22, 2026, 05:49 PM UTC
We are now seeing recovery for Copilot cloud agent.
- investigating Apr 22, 2026, 06:05 PM UTC
Copilot cloud agent and chat are mitigated for github.com.
- resolved Apr 22, 2026, 07:18 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor April 10, 2026 Problems with third-party Claude and Codex Agent sessions not being listed in the agents tab dashboard 21m
Started Apr 10, 2026, 01:07 PM UTC· resolved Apr 10, 2026, 01:28 PM UTC
- investigating Apr 10, 2026, 01:07 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Apr 10, 2026, 01:08 PM UTC
We are investigating third party Claude and Codex Cloud Agent sessions not being listed in the agents tab dashboard.
- resolved Apr 10, 2026, 01:28 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor April 2, 2026 Copilot Coding Agent failing to start some jobs 12m
Started Apr 02, 2026, 04:18 PM UTC· resolved Apr 02, 2026, 04:30 PM UTC
- investigating Apr 02, 2026, 04:18 PM UTC
We are investigating reports of impacted performance for some GitHub services.
- investigating Apr 02, 2026, 04:28 PM UTC
When assigning tasks to Copilot Cloud Agent, the task will appear to be working, but may not actually be running. We are investigating.
- resolved Apr 02, 2026, 04:30 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Minor March 31, 2026 Incident with Pull Requests: High percentage of 500s 22h 5m prod-jpw-01 - Pull Requests (Pull Requests)
Started Mar 31, 2026, 03:05 PM UTC· resolved Apr 01, 2026, 01:11 PM UTC
- investigating Mar 31, 2026, 03:05 PM UTC
We are investigating reports of degraded performance for Pull Requests
- investigating Mar 31, 2026, 03:06 PM UTC
We are seeing a higher than average number of 500s due to timeouts across GitHub services. We have a potential mitigation in flight and are continuing to investigate.
- investigating Mar 31, 2026, 03:39 PM UTC
We are investigating increased 500 errors affecting GitHub services. You may experience intermittent failures when using Pull Requests and other features. We are actively working to identify and resolve the underlying cause.
- investigating Mar 31, 2026, 04:15 PM UTC
We are continuing to investigate increased 500 errors affecting GitHub services. You may experience intermittent failures when using Pull Requests and other features. We are actively working to identify and resolve the underlying cause.
- investigating Mar 31, 2026, 04:35 PM UTC
We are seeing recovery in latency and timeouts of requests related to pull requests, even though 500s are still elevated. While we are continuing to investigate, we are applying a mitigation and expect further recovery after it is applied.
- investigating Mar 31, 2026, 05:16 PM UTC
We identified an issue causing increased errors when accessing Pull Requests. The mitigation is being applied across our infrastructure and we will continue to provide updates as the mitigation rolls out.
- investigating Mar 31, 2026, 06:42 PM UTC
We continue to experience elevated error rates affecting Pull Requests. An earlier fix resolved one component of the issue, but some users may still encounter intermittent timeouts when viewing or interacting with pull requests. Our teams are actively investigating the remaining causes.
- investigating Mar 31, 2026, 07:28 PM UTC
Error rates remain elevated across multiple pull request endpoints. We are pursuing multiple potential mitigations.
- investigating Mar 31, 2026, 09:12 PM UTC
We continue to see a small subset of repositories experiencing timeouts and elevated latency in Pull Requests, affecting under 1% of requests.
- investigating Mar 31, 2026, 09:16 PM UTC
The degradation affecting Pull Requests has been mitigated. We are monitoring to ensure stability.
- resolved Mar 31, 2026, 09:23 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
- investigating Mar 31, 2026, 09:24 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Mar 31, 2026, 09:28 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Mar 31, 2026, 10:12 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- resolved Apr 01, 2026, 01:11 PM UTC
This incident was resolved on Mar 31, 2026 but unintentionally reopened. There is no impact at this time, we apologize for the confusion.