Resolved after 53 minutes, affecting prod-jpw-01 - Copilot (Copilot), on June 17, 2026.
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Affected components
Update timeline
- investigating Jun 17, 2026, 03:50 AM UTC
We are investigating reports of degraded availability for Copilot
- investigating Jun 17, 2026, 03:52 AM UTC
We are experiencing degraded availability for chat & agent models in Copilot. Multiple models are impacted and customers may experience requests failing. We are investigating and will provide an update as soon as possible.
- investigating Jun 17, 2026, 04:26 AM UTC
We've applied a mitigation to unblock Copilot functionality. Users may start to see signs of recovery. Relaunching your client should accelerate signs of recovery. We will continue to monitor the situation.
- investigating Jun 17, 2026, 04:44 AM UTC
Copilot is operating normally.
- resolved Jun 17, 2026, 04:44 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
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