GitHub Enterprise Cloud JP incident
Services are degraded in some data resident GitHub environments
Resolved after 5 hours 48 minutes, affecting prod-jpw-01 - Pull Requests (Pull Requests) and prod-jpw-01 - Issues (Issues) and 1 more, on July 8, 2026.
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Affected components
Update timeline
- investigating Jul 08, 2026, 04:25 PM UTC
We are investigating reports of degraded availability for API Requests, Actions, Packages and Webhooks
- investigating Jul 08, 2026, 04:33 PM UTC
We are investigating issues with multiple services in GitHub data resident regions. We have identified the root cause and are working on a solution.
- investigating Jul 08, 2026, 04:34 PM UTC
Issues is experiencing degraded performance. We are continuing to investigate.
- investigating Jul 08, 2026, 04:50 PM UTC
We have determined the root cause and are rolling out a mitigation. We expect to see recovery shortly.
- investigating Jul 08, 2026, 05:00 PM UTC
Pull Requests is experiencing degraded availability. We are continuing to investigate.
- investigating Jul 08, 2026, 05:19 PM UTC
All GitHub services in this region are severely degraded. We are currently applying mitigations across our infrastructure, and expect mitigation over the next hour.
- investigating Jul 08, 2026, 05:40 PM UTC
API Requests is operating normally.
- investigating Jul 08, 2026, 05:54 PM UTC
We are starting to see signs of recovery across the affected regions. We are continuing to apply mitigations across our infrastructure and monitor for recovery. We expect mitigation over the next half hour.
- investigating Jul 08, 2026, 06:12 PM UTC
Pull Requests is operating normally.
- investigating Jul 08, 2026, 06:43 PM UTC
We are seeing signs of recovery in all regions. We are continuing to apply additional migrations and monitor for full recovery.
- investigating Jul 08, 2026, 08:20 PM UTC
Most services have recovered across all regions. We are still working to fully restore a few services, including Copilot Code Review and repository migrations. Separately, some GitHub Actions workflow runs may be delayed or fail to start while we work through a processing backlog. We are actively...
- investigating Jul 08, 2026, 09:23 PM UTC
The degradation affecting Actions, Issues, Packages, Packages and Webhooks has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 09:46 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 09:47 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 09:51 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 09:51 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- investigating Jul 08, 2026, 10:01 PM UTC
All services have recovered across all regions.
- resolved Jul 08, 2026, 10:13 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
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