GitHub Enterprise Cloud JP incident

Degraded service across multiple GHEC DR stamps

Resolved after 1 hour 48 minutes, affecting prod-jpw-01 - Pull Requests (Pull Requests) and prod-jpw-01 - Copilot (Copilot) and 1 more, on July 19, 2026.

resolved Jul 19, 2026, 08:11 PM UTC

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Started: Jul 19, 2026, 06:22 PM UTC
Resolved: Jul 19, 2026, 08:11 PM UTC
Duration: 1h 48m
Detected by Pingoru: Jul 19, 2026, 06:22 PM UTC

Affected components

prod-jpw-01 - Pull Requests (Pull Requests)prod-jpw-01 - Copilot (Copilot)prod-jpw-01 - Git Operations (Git Operations)prod-jpw-01 - API Requests (API Requests)prod-jpw-01 - Actions (Actions)prod-jpw-01 - Packages (Packages)

Update timeline

investigating Jul 19, 2026, 06:22 PM UTC

We are investigating reports of degraded availability for Actions and Pull Requests
investigating Jul 19, 2026, 06:23 PM UTC

We are aware of degraded services in multiple Proxima stamps and will provide more information as soon as we can
investigating Jul 19, 2026, 06:24 PM UTC

API Requests is experiencing degraded availability. We are continuing to investigate.
investigating Jul 19, 2026, 06:27 PM UTC

Pull Requests is experiencing degraded availability. We are continuing to investigate.
investigating Jul 19, 2026, 06:28 PM UTC

Git Operations is experiencing degraded availability. We are continuing to investigate.
investigating Jul 19, 2026, 06:34 PM UTC

Copilot and Packages are experiencing degraded availability. We are continuing to investigate.
investigating Jul 19, 2026, 06:37 PM UTC

Packages is experiencing degraded availability. We are continuing to investigate.
investigating Jul 19, 2026, 06:55 PM UTC

We are continuing to investigate the outages in our GHEC DR stamps, and are also observing degradataion to some services on github.com. We will share more information as soon as we can.
investigating Jul 19, 2026, 07:04 PM UTC

The degradation affecting API Requests, Actions, Copilot, Git Operations, Packages and Pull Requests has been mitigated. We are monitoring to ensure stability.
investigating Jul 19, 2026, 07:09 PM UTC

We are seeing recovery across all GHEC DR stamps, as well as github.com. Core service providers continue to investigate preventive options.
investigating Jul 19, 2026, 07:26 PM UTC

The degradation has been mitigated. We are monitoring to ensure stability.
investigating Jul 19, 2026, 08:03 PM UTC

The degradation has been mitigated. We are monitoring to ensure stability.
investigating Jul 19, 2026, 08:03 PM UTC

The degradation has been mitigated. We are monitoring to ensure stability.
resolved Jul 19, 2026, 08:11 PM UTC

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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