GitHub Enterprise Cloud JP incident

Incident with Actions

Resolved after 1 hour 24 minutes, affecting prod-jpw-01 - Actions (Actions), on October 5, 2026.

resolved Oct 05, 2026, 10:49 PM UTC

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Started
Oct 05, 2026, 08:06 PM UTC
Resolved
Oct 05, 2026, 09:30 PM UTC
Duration
1h 24m
Detected by Pingoru
Oct 05, 2026, 08:06 PM UTC

Affected components

prod-jpw-01 - Actions (Actions)

Update timeline

  1. investigating Oct 05, 2026, 08:06 PM UTC

    We are investigating reports of impacted performance for some GitHub services.

  2. investigating Oct 05, 2026, 08:39 PM UTC

    We’re continuing to investigate job failures and delays affecting GitHub-hosted runner assignment and workflow start times. Our teams are actively working to mitigate the impact and will provide another update as we learn more.

  3. investigating Oct 05, 2026, 08:47 PM UTC

    Actions is experiencing degraded availability. We are continuing to investigate.

  4. investigating Oct 05, 2026, 08:55 PM UTC

    Actions is operating normally.

  5. investigating Oct 05, 2026, 09:09 PM UTC

    In addition to ongoing issues with Actions and Hosted Runners, some customers are also unable to access repository list, licensing and billing pages within their GitHub accounts. We continue to investigate and are working on mitigation.

  6. resolved Oct 05, 2026, 09:30 PM UTC

    Everything is operating normally.

  7. resolved Oct 05, 2026, 10:49 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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