Resolved after 8 hours 22 minutes, affecting prod-ae-01 - Copilot (Copilot), on February 9, 2026.
Copilot is operating normally.
Affected components
Update timeline
- investigating Feb 09, 2026, 04:29 PM UTC
We are investigating reports of degraded performance for Copilot
- investigating Feb 09, 2026, 04:30 PM UTC
We’ve identified an issue where Copilot policy updates are not propagating correctly for some customers. This may prevent newly enabled models from appearing when users try to access them. The team is actively investigating the cause and working on a resolution. We will provide updates as they...
- investigating Feb 09, 2026, 04:32 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 04:58 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 05:21 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 05:23 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 05:24 PM UTC
We're continuing to investigate a an issue where Copilot policy updates are not propagating correctly for all customers. This may prevent newly enabled models from appearing when users try to access them.
- investigating Feb 09, 2026, 05:46 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 06:06 PM UTC
We're continuing to investigate an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users. This may prevent newly enabled models from appearing when users try to access them.
- investigating Feb 09, 2026, 06:08 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 06:31 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 06:49 PM UTC
We're continuing to investigate an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users. This may prevent newly enabled models from appearing when users try to access them. Next update in two hours.
- investigating Feb 09, 2026, 06:51 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 08:37 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 08:39 PM UTC
We're continuing to investigate an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users. This may prevent newly enabled models from appearing when users try to access them. Next update in two hours.
- investigating Feb 09, 2026, 09:22 PM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 09, 2026, 10:10 PM UTC
We're continuing to investigate an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users. This may prevent newly enabled models from appearing when users try to access them. Next update in two hours.
- investigating Feb 10, 2026, 12:26 AM UTC
We're continuing to address an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users. This may prevent newly enabled models from appearing when users try to access them. This issue is understand and we are working to get the mitigation applied. Next...
- investigating Feb 10, 2026, 12:51 AM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 10, 2026, 12:51 AM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 10, 2026, 12:52 AM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 10, 2026, 12:52 AM UTC
Copilot is experiencing degraded performance. We are continuing to investigate.
- investigating Feb 10, 2026, 12:52 AM UTC
Copilot is operating normally.
- investigating Feb 10, 2026, 12:52 AM UTC
Copilot is operating normally.
- resolved Feb 10, 2026, 12:52 AM UTC
Copilot is operating normally.
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