GitHub Enterprise Cloud AU incident

[Backfill] AU - Copilot's GPT-5.1 model has degraded performance

Resolved after 1 hour 28 minutes, affecting prod-ae-01 - Copilot (Copilot), on January 14, 2026.

resolved Jan 14, 2026, 10:52 AM UTC

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Started
Jan 14, 2026, 09:24 AM UTC
Resolved
Jan 14, 2026, 10:52 AM UTC
Duration
1h 28m
Detected by Pingoru
Jan 14, 2026, 09:24 AM UTC

Affected components

prod-ae-01 - Copilot (Copilot)

Update timeline

  1. investigating Jan 14, 2026, 09:24 AM UTC

    We are investigating reports of degraded performance for Copilot

  2. investigating Jan 14, 2026, 09:26 AM UTC

    Copilot is experiencing degraded performance when using the GPT-5.1 model. We are investigating the issue.

  3. investigating Jan 14, 2026, 09:53 AM UTC

    We are continuing to investigate issues with the GPT-5.1 model with our model provider. Uses of other models are not impacted.

  4. investigating Jan 14, 2026, 10:32 AM UTC

    We are continuing to investigate issues with the GPT-5.1 model. We are also seeing an increase in failures for Copilot Code Reviews.

  5. resolved Jan 14, 2026, 10:52 AM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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