GitHub Enterprise Cloud AU incident
[Backfill] AU - Some models missing in Copilot
Resolved after 2 hours 35 minutes, affecting prod-ae-01 - Copilot (Copilot), on January 7, 2026.
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Affected components
Update timeline
- investigating Jan 07, 2026, 06:32 PM UTC
We are investigating reports of degraded performance for Copilot
- investigating Jan 07, 2026, 06:33 PM UTC
We have received reports that some expected models are missing from VSCode and other products using Copilot. We are investigating the cause of this to restore access.
- investigating Jan 07, 2026, 06:44 PM UTC
We are currently investigating reports of some Copilot Pro premium models including Opus and GPT 5.2 being unavailable in Copilot products. We'll post another update by 19:08 UTC.
- investigating Jan 07, 2026, 07:06 PM UTC
We continue to investigate this problem and have confirmed only Copilot Business users are impacted. We'll post another update by 19:30 UTC.
- investigating Jan 07, 2026, 07:10 PM UTC
Correction - Copilot Pro and Business users are impacted. Copilot Pro+ and Enterprise users are not impacted.
- investigating Jan 07, 2026, 07:29 PM UTC
We continue to investigate. We'll post another update by 19:50 UTC.
- investigating Jan 07, 2026, 07:43 PM UTC
We have implemented a mitigation and confirmed that Copilot Pro and Business accounts now have access to the previously missing models. We will continue monitoring to ensure complete resolution.
- resolved Jan 07, 2026, 09:07 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Your product runs on more than GitHub Enterprise Cloud AU
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services