GitBook incident

Degraded API performance

Resolved after 4 hours 4 minutes, affecting GitBook App, on March 27, 2026.

resolved Mar 27, 2026, 06:47 PM UTC

Indicators are pointing to a healthy state now after the fix. Everything should be operating well.

Started
Mar 27, 2026, 02:43 PM UTC
Resolved
Mar 27, 2026, 06:47 PM UTC
Duration
4h 4m
Detected by Pingoru
Mar 27, 2026, 02:43 PM UTC

Affected components

GitBook App

Update timeline

  1. investigating Mar 27, 2026, 02:43 PM UTC

    We are currently experiencing a degradation in API performance causing various endpoints to hang.

  2. monitoring Mar 27, 2026, 02:55 PM UTC

    We have identified the issue and have mitigated it. We are currently monitoring the API and working on a root-cause fix.

  3. monitoring Mar 27, 2026, 04:48 PM UTC

    We have issued the root-cause fix and are monitoring the results.

  4. resolved Mar 27, 2026, 06:47 PM UTC

    Indicators are pointing to a healthy state now after the fix. Everything should be operating well.

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