GGNetwork incident
Temporary instability in players transaction service
Minor Vendor's status page →
Resolved after 8 hours 32 minutes, affecting Account Service, on December 17, 2024.
The issue has been resolved. All the pending transactions will be fully processed in a few hours.
Affected components
Account Service
Update timeline
- identified Dec 17, 2024, 02:26 PM UTC
It has been confirmed that the player transaction service has been temporarily degraded due to a surge in traffic. Some players may experience issues with fund-related transactions, such as Buy-in and Cash Out, but the issue is expected to be resolved soon
- monitoring Dec 17, 2024, 02:28 PM UTC
The issue has been resolved. All the pending transactions will be fully processed in a few hours.
- resolved Dec 17, 2024, 04:22 PM UTC
This incident has been resolved.
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