GFI Software incident

SSL certificate errors on some connections

Ongoing since 05:42 AM UTC, affecting Website and Website and 1 more.

identified Oct 23, 2026, 08:55 PM UTC

We have replaced the affected certificates for GFI Archiver, GFI MailEssentials and GFI AppManager, and these services are now operational. Work continues on GFI FaxMaker Online, where some users may still see certificate errors. We will update this page when the work is complete. Your data is not affected.

Started
Oct 23, 2026, 05:42 AM UTC
Resolved
Ongoing
Duration
● 8d 12h
Detected by Pingoru
Oct 23, 2026, 05:42 AM UTC

Affected components

WebsiteWebsiteWebsiteGFI AppManagerGFI KerioConnectGFI KerioControl

Update timeline

  1. identified Oct 23, 2026, 05:42 AM UTC

    We have identified an issue with SSL certificates on some endpoints. Some users may see certificate errors. This is more likely on Firefox, Apple devices, corporate proxies and strict API integrations. Other clients may not be affected. We are replacing the affected certificates and will update this page when the work is complete. Your data is not affected.

  2. identified Oct 23, 2026, 07:04 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 23, 2026, 08:55 PM UTC

    We have replaced the affected certificates for GFI Archiver, GFI MailEssentials and GFI AppManager, and these services are now operational. Work continues on GFI FaxMaker Online, where some users may still see certificate errors. We will update this page when the work is complete. Your data is not affected.

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