GFI Software incident

Kerio updates (Antivirus, IPS) are failing

Resolved after 1 hour 8 minutes, affecting GFI KerioConnect and GFI KerioControl, on December 9, 2024.

investigating Dec 09, 2024, 08:51 AM UTC

We have detected an issue with the Kerio update servers for Antivirus and IPS updates. We are currently investigating the issue.

Started: Dec 09, 2024, 08:51 AM UTC
Resolved: Dec 09, 2024, 09:59 AM UTC
Duration: 1h 8m
Detected by Pingoru: Dec 09, 2024, 08:51 AM UTC

Affected components

GFI KerioConnectGFI KerioControl

Update timeline

investigating Dec 09, 2024, 08:51 AM UTC

We have detected an issue with the Kerio update servers for Antivirus and IPS updates. We are currently investigating the issue.
resolved Dec 09, 2024, 09:59 AM UTC

This incident has been resolved. All download and update servers are available.

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