GFI Software incident
[AppManager] Appliances show offline in the GFI AppManager dashboard
Resolved after 14 hours 55 minutes, affecting GFI AppManager, on August 19, 2025.
A fix has been implemented and now the appliance status is showing correctly in the GFI AppManager dashboard. We are now monitoring the situation.
Affected components
Update timeline
- investigating Aug 19, 2025, 12:49 PM UTC
We have detected an issue with the appliance status detection in GFI AppManager, the appliances are showing offline, despite them being up and running. You may have also received email notifications about the appliance being offline because of this, however, the AppManager communication with the appliances is not affected. We are currently investigating.
- monitoring Aug 19, 2025, 01:22 PM UTC
A fix has been implemented and now the appliance status is showing correctly in the GFI AppManager dashboard. We are now monitoring the situation.
- resolved Aug 20, 2025, 03:45 AM UTC
This incident has been resolved.
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