Resolved after 1 hour 19 minutes, affecting Dashboard, on March 11, 2025.
We are currently experiencing an issue with the PPTX and PDF import feature in Genially. Users may be unable to upload or convert these file formats at the moment. Our team is investigating the cause and working on a fix. We apologize for the inconvenience and appreciate your patience. Further updates will be provided as soon as possible. Thank you for your understanding.
Affected components
Update timeline
- investigating Mar 11, 2025, 03:44 PM UTC
We are currently experiencing an issue with the PPTX and PDF import feature in Genially. Users may be unable to upload or convert these file formats at the moment. Our team is investigating the cause and working on a fix. We apologize for the inconvenience and appreciate your patience. Further updates will be provided as soon as possible. Thank you for your understanding.
- resolved Mar 11, 2025, 05:04 PM UTC
This incident has been resolved.
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