Genially incident

Problems in View and Editor with Firefox browsers

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Resolved after 58 minutes, affecting Editor and View, on May 9, 2025.

identified May 09, 2025, 11:13 AM UTC

The issue has been identified and a fix is being implemented.

Started
May 09, 2025, 10:54 AM UTC
Resolved
May 09, 2025, 11:53 AM UTC
Duration
58m
Detected by Pingoru
May 09, 2025, 10:54 AM UTC

Affected components

EditorView

Update timeline

  1. investigating May 09, 2025, 10:54 AM UTC

    We detected an issue when users open their creations to edit or share

  2. identified May 09, 2025, 11:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 09, 2025, 11:53 AM UTC

    This incident has been resolved.

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