Gemfury incident

Elevated error rates

Resolved after 1 hour 51 minutes, affecting Dashboard and Repo endpoints and 1 more, on September 18, 2025.

resolved Sep 18, 2025, 05:28 PM UTC

It appears a misplaced space in a configuration update of caused the configured library to throw exceptions for some of the requests. We've fixed the configuration and will be patching the library to ensure this is handled more gracefully. Resolving.

Started
Sep 18, 2025, 03:37 PM UTC
Resolved
Sep 18, 2025, 05:28 PM UTC
Duration
1h 51m
Detected by Pingoru
Sep 18, 2025, 03:37 PM UTC

Affected components

DashboardRepo endpointsCustom domains

Update timeline

  1. investigating Sep 18, 2025, 03:37 PM UTC

    We are seeing elevated error rates. Investigating.

  2. monitoring Sep 18, 2025, 04:13 PM UTC

    We've found that the issue was triggered by a recent configuration update. We've rolled back the changes, and the error rates have returned to normal levels. Checking further into the changes that caused the failure.

  3. resolved Sep 18, 2025, 05:28 PM UTC

    It appears a misplaced space in a configuration update of caused the configured library to throw exceptions for some of the requests. We've fixed the configuration and will be patching the library to ensure this is handled more gracefully. Resolving.

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