Gem incident

Resumes are not loading in Application Review

Resolved after 48 minutes, affecting Gem Web Application, on March 26, 2025.

resolved Mar 26, 2025, 05:35 PM UTC

This issue is now resolved and resumes are loading properly in Application Review. Our team will continue to monitor for issues.

Started
Mar 26, 2025, 03:41 PM UTC
Resolved
Mar 26, 2025, 04:30 PM UTC
Duration
48m
Detected by Pingoru
Mar 26, 2025, 03:41 PM UTC

Affected components

Gem Web Application

Update timeline

  1. identified Mar 26, 2025, 03:41 PM UTC

    We are aware of an issue some teams are encountering when reviewing applications where candidate resumes are blank. We have identified the cause of the issue and are working on a fix.

  2. resolved Mar 26, 2025, 05:35 PM UTC

    This issue is now resolved and resumes are loading properly in Application Review. Our team will continue to monitor for issues.

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