Gem incident

Sequences failing to send for teams on Gmail

Resolved after 20 minutes, affecting Gem Integrations, on June 12, 2025.

resolved Jun 12, 2025, 07:14 PM UTC

Sequence sending has recovered as of 12:00 PM Pacific / 19:00 UTC. We are following Gmail’s status closely in case the problem reappears. See https://www.google.com/appsstatus/dashboard/incidents/Eab7zGLWSaUJyh9c9R9L

Started
Jun 12, 2025, 06:53 PM UTC
Resolved
Jun 12, 2025, 07:14 PM UTC
Duration
20m
Detected by Pingoru
Jun 12, 2025, 06:53 PM UTC

Affected components

Gem Integrations

Update timeline

  1. identified Jun 12, 2025, 06:53 PM UTC

    We are currently aware of an issue where teams using Gmail are unable to send sequences. This is the result of technical issues that Google is currently experiencing and we will continue to monitor for updates on their status page: https://status.cloud.google.com/

  2. resolved Jun 12, 2025, 07:14 PM UTC

    Sequence sending has recovered as of 12:00 PM Pacific / 19:00 UTC. We are following Gmail’s status closely in case the problem reappears. See https://www.google.com/appsstatus/dashboard/incidents/Eab7zGLWSaUJyh9c9R9L

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