Gem incident

Stale data in Pipeline Analytics and Dashboards

Resolved after 2 hours 59 minutes, affecting Gem Web Application, on July 2, 2025.

resolved Jul 02, 2025, 07:01 PM UTC

This issue is now resolved and data has resumed updating at the normal cadence in Pipeline Analytics and Dashboards. Our team will continue to monitor for problems.

Started
Jul 02, 2025, 04:02 PM UTC
Resolved
Jul 02, 2025, 07:01 PM UTC
Duration
2h 59m
Detected by Pingoru
Jul 02, 2025, 04:02 PM UTC

Affected components

Gem Web Application

Update timeline

  1. identified Jul 02, 2025, 04:02 PM UTC

    We have identified an issue with our analytics infrastructure which has caused data to be stale, as indicated by the data refresh timestamp in Pipeline Analytics and Dashboards. A fix has been deployed, but data will continue to be temporarily be out-of-date until it is complete. We will update this page once the incident is fully resolved.

  2. resolved Jul 02, 2025, 07:01 PM UTC

    This issue is now resolved and data has resumed updating at the normal cadence in Pipeline Analytics and Dashboards. Our team will continue to monitor for problems.

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