Resolved after 1 hour 34 minutes, affecting Gem Web Application and Gem Extension, on July 21, 2025.
We are continuing to investigate this issue.
Affected components
Gem Web ApplicationGem Extension
Update timeline
- investigating Jul 21, 2025, 01:37 PM UTC
We are aware of an issue where the Gem application and extension fails to load or are loading slowly. Our team is currently investigating and will share updates here.
- investigating Jul 21, 2025, 01:37 PM UTC
We are continuing to investigate this issue.
- resolved Jul 21, 2025, 03:41 PM UTC
This issue has been resolved. Our team will continue to monitor for problems.
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