Gather incident

Some user may experience issues accessing spaces

Resolved after 1 day 3 hours, affecting Gather Spaces and US East, on October 20, 2025.

resolved Oct 21, 2025, 04:40 PM UTC

The issue with AWS has been resolved. Please refresh to ensure all updates and changes are initiated. If you continue to experience connection issues, please reach out to our Support Team: https://support.gather.town/hc/en-us

Started
Oct 20, 2025, 12:55 PM UTC
Resolved
Oct 21, 2025, 04:40 PM UTC
Duration
1d 3h
Detected by Pingoru
Oct 20, 2025, 12:55 PM UTC

Affected components

Gather SpacesUS East

Update timeline

  1. identified Oct 20, 2025, 12:55 PM UTC

    Some Gather users may be experiencing access issues due to an AWS outage. We are closely monitoring the situation with AWS and will provide updates as quickly as possible. More information about the AWS incident can be found here: https://www.theverge.com/news/802486/aws-outage-alexa-fortnite-snapchat-offline and here https://health.aws.amazon.com/health/status

  2. resolved Oct 21, 2025, 04:40 PM UTC

    The issue with AWS has been resolved. Please refresh to ensure all updates and changes are initiated. If you continue to experience connection issues, please reach out to our Support Team: https://support.gather.town/hc/en-us

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