Gather incident
Some 2.0 users might have trouble connecting to their space
Resolved after 13 minutes, affecting Gather Spaces, on August 1, 2025.
Gather 2.0 user who were having issues connecting to their space can now refresh and connect. Engineers have identified and resolved the issue. If you still experience issues connecting on Gather 2.0, please contact Support. https://support.gather.town/hc/en-us/requests/new
Affected components
Update timeline
- investigating Aug 01, 2025, 10:20 AM UTC
We've detected an issue that may be causing connection failures for some Gather 2.0 users. Engineers are working to resolve it now. Please reach out to Gather Support if you are experiencing issues. https://support.gather.town/hc/en-us/requests/new
- resolved Aug 01, 2025, 10:33 AM UTC
Gather 2.0 user who were having issues connecting to their space can now refresh and connect. Engineers have identified and resolved the issue. If you still experience issues connecting on Gather 2.0, please contact Support. https://support.gather.town/hc/en-us/requests/new
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