Gather incident
A new issue has popped up causing space connect failures for some Gather 2.0 users
Resolved after 2 hours 31 minutes, affecting Gather Spaces and Mapmaker, on August 1, 2025.
This issue has now been resolved, and users on Gather 2.0 should be able to connect to their spaces at this time. Please reach out if you run into any further issues. https://support.gather.town/hc/en-us/requests/new
Affected components
Update timeline
- investigating Aug 01, 2025, 12:14 PM UTC
We’ve detected a new issue which is potentially causing issues for some users while connecting to a Gather 2.0 space. Our engineers are investigating now.
- monitoring Aug 01, 2025, 12:28 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- resolved Aug 01, 2025, 02:46 PM UTC
This issue has now been resolved, and users on Gather 2.0 should be able to connect to their spaces at this time. Please reach out if you run into any further issues. https://support.gather.town/hc/en-us/requests/new
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