GatewayAPI incident

Delays toward Vodafone, T-mobile.

Resolved after 59 minutes, affecting Germany and External Provider, on November 18, 2025.

resolved Nov 18, 2025, 03:21 PM UTC

All traffic is flowing normally again. If there's any issues please contact our support and we'll help with any inquiries.

Started
Nov 18, 2025, 02:21 PM UTC
Resolved
Nov 18, 2025, 03:21 PM UTC
Duration
59m
Detected by Pingoru
Nov 18, 2025, 02:21 PM UTC

Affected components

GermanyExternal Provider

Update timeline

  1. identified Nov 18, 2025, 02:21 PM UTC

    We are currently experiencing some delays towards Vodafone, T-mobile. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

  2. monitoring Nov 18, 2025, 02:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 03:21 PM UTC

    All traffic is flowing normally again. If there's any issues please contact our support and we'll help with any inquiries.

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