GatewayAPI incident

Unscheduled disturbance towards TDC/Nuuday Denmark

Resolved after 5 hours 48 minutes, affecting Denmark and External Provider, on December 18, 2025.

resolved Dec 18, 2025, 08:50 PM UTC

The traffic towards TDC Denmark/Nuuday is fully operational once again and the queue has been resolved. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.

Started
Dec 18, 2025, 03:01 PM UTC
Resolved
Dec 18, 2025, 08:50 PM UTC
Duration
5h 48m
Detected by Pingoru
Dec 18, 2025, 03:01 PM UTC

Affected components

DenmarkExternal Provider

Update timeline

  1. identified Dec 18, 2025, 03:01 PM UTC

    We are currently experiencing issues towards TDC/Nuuday Denmark The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

  2. monitoring Dec 18, 2025, 04:50 PM UTC

    New traffic towards TDC Denmark/Nuuday is operational again. Some messages are still pending with TDC/Nuuday. we will continue to monitor the traffic and update you once it has been delivered. Thank you for your understanding and we apologize for the inconvenience caused by this.

  3. resolved Dec 18, 2025, 08:50 PM UTC

    The traffic towards TDC Denmark/Nuuday is fully operational once again and the queue has been resolved. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.

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