Resolved after 1 day 5 hours, affecting MO (Incoming) SMS - Commercial, on August 6, 2025.
This issue has now been resolved. MO traffic is being received again. And it looks like all messages from this period is coming in. If any issues persist please contact support, and we'll help you in any way we can. Sorry for any inconvenience this may have caused.
Affected components
Update timeline
- identified Aug 06, 2025, 08:14 AM UTC
We have identified a MO (incoming) traffic issue. Users may experience degraded performance with MO traffic. We will keep you updated.
- resolved Aug 07, 2025, 01:28 PM UTC
This issue has now been resolved. MO traffic is being received again. And it looks like all messages from this period is coming in. If any issues persist please contact support, and we'll help you in any way we can. Sorry for any inconvenience this may have caused.
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