Resolved after 2 hours 54 minutes, affecting Simple Hosting FR-SD5 and Cloud FR-SD5, on June 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Simple Hosting FR-SD5Cloud FR-SD5
Update timeline
- investigating Jun 24, 2026, 09:34 AM UTC
We are currently investigating this issue.
- identified Jun 24, 2026, 09:49 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 24, 2026, 10:47 AM UTC
We are continuing to work on a fix for this issue
- identified Jun 24, 2026, 11:18 AM UTC
We have encountered an hardware issue on the JBOD. Root cause is fixed and we are processing to final verifications
- monitoring Jun 24, 2026, 11:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2026, 12:29 PM UTC
This incident has been resolved.
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