Gandi incident

Mail access issue

Resolved after 32 minutes, affecting Roundcube webmail and Sogo webmail and 1 more, on January 20, 2026.

investigating Jan 20, 2026, 02:13 PM UTC

We must proceed to an emergency maintenance. You may experience issue accessing mail using pop3/imap or webmail.

Started
Jan 20, 2026, 02:13 PM UTC
Resolved
Jan 20, 2026, 02:45 PM UTC
Duration
32m
Detected by Pingoru
Jan 20, 2026, 02:13 PM UTC

Affected components

Roundcube webmailSogo webmailAccess (IMAP/POP3)

Update timeline

  1. investigating Jan 20, 2026, 02:13 PM UTC

    We must proceed to an emergency maintenance. You may experience issue accessing mail using pop3/imap or webmail.

  2. resolved Jan 20, 2026, 02:45 PM UTC

    This incident has been resolved.

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